Our COVID-19 Safety Plan
Updated: June 1st. 2021
Our guest's safety is at the heart of everything we do, which is why we are adapting our products and operations to the pandemic situation. Owner and guide Anna Klimek has received 2 doses of the Pfizer vaccine and is now fully vaccinated. As our products focus on exercising outdoors in very small groups with up to 8 people, we can operate safely under current Covid-19 restrictions. Slow Down Tours will restart on July 15th with specific measures in place. These measures are intended to help safeguard our guest's well-being while providing new travel styles that best meet our planned itinerary and allow for an enjoyable and safe adventure in Canada. Our tours operate and adhere to the Province of British Columbia's guidelines in relation to outdoor gatherings as well as, adhering to the World Travel & Tourism Council's "Safe Travels" protocols.
New Tour styles
Our tours can be set up as a self-drive/guided trip. Take the wheel go at your own pace, so you can enjoy the benefit of travelling with our itinerary in your hands and the daily support of an expert guide on your hike.
Cancellation and Refund Policy
Guests who are unable to travel due to Covid-19 and need to cancel a day trip, we offer two choices- A full refund or a credit to reschedule your hike.
If Slow Down Tours is unable to offer any trips due to Covid-19 or any other reason, we will offer full refunds or you can reschedule your tour.
Our Safety measures for the summer season
PRE-TRIP
All payment and forms will be completed online upon booking and prior to a trip beginning.
We will notify guests, ahead of travel of our safety measures via phone or video chat.
Guest and guides packing lists have been updated to include additional items such as face masks and alcohol-based hand sanitizer. Guests are required to bring their own food and gear. Guides will carry extra masks for those who need them.
Guests and guides who have been in close contact with someone known to have Covid-19, or who has experienced any flu-like symptoms (cough, fever, shortness of breath/difficulty breathing, muscle pain, headache, sore throat, body aches/chills, recent loss of taste or smell) within 14 days of their scheduled trip, will not be allowed to join the trip.
Guests and guides are required to sign a declaration of health form prior to the tour.
DURING-TRIP
Physical distancing (minimum of 2 meters) will be practiced at all times.
Guests and guides must use alcohol-based hand sanitizer before a trip and after any rest stop.
Guides will have hand sanitizer on hand at all times.
Face masks must be worn prior to entering enclosed spaces, while in the space, and upon exiting, at all times.
In case of an emergency or first aid situation, direct person-to-person interaction might be necessary and interacting parties will be required to wear facemasks if able to do so.
In general, guests will need to provide their own transportation and self-drive to the trail-head. Only privately guided tours will transportation be provided. We work with the most trusted transport providers and your bus will be disinfected regularly.
Please cover all sneezes and coughs with a tissue or your elbow. Please avoid touching your face.
POST-TRIP
Guest who develop flu-like symptoms within 14 days post-trip will be required to contact and inform us of their symptoms. If your guide contracts Covid-19, you will be also notified.
Guests that agree to come on the tour indicate they agree to acknowledge and follow our safety measures. We all share a responsibility to promote the safety and health of both ourselves and those around us. Slow Down Tours is committed to staying up to date with all public health and local government rules and revise this information regularly as the situation evolves. Until then, stay healthy and safe, we look forward to welcoming you in summer.
Province of British Columbia: Travel and Covid-19
